Terms of Service

Lead Generation Web Development ("Company," "we," "us," or "our") provides web development, design, SEO optimization, and lead generation services ("Services") to local service businesses and other organizations ("Client," "you," or "your").

These Terms constitute a legally binding agreement between you and Lead Generation Web Development. Our Services are provided on an as-is basis, and all deliverables are subject to the terms outlined below.

By requesting, accepting, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use our Services.

As a Client, you agree to:

• Provide accurate, complete, and truthful information about your business, services, and legal compliance status.
• Ensure that all content you provide (copy, images, videos, testimonials) is original, legally obtained, and free from third-party claims.
• Maintain compliance with all applicable federal, state, and local laws and regulations relevant to your industry.
• Not use our Services for illegal activities, fraud, harassment, or any purpose that violates applicable law.
• Respond promptly to requests for feedback, approvals, and content revisions to maintain project timelines.
• Maintain secure access credentials and notify us immediately of any unauthorized access to your account or website.

Company-Owned IP: All original designs, code, templates, frameworks, systems, and methodologies developed by Lead Generation Web Development remain the exclusive property of the Company, unless otherwise specified in a written agreement.

Client-Owned Content: You retain ownership of all original content you provide to us (text, images, videos, business information). By providing this content, you grant us a non-exclusive, royalty-free license to use, modify, and display it as necessary to deliver the Services.

Custom Deliverables: Custom websites, landing pages, and designs created specifically for your business become your property upon final payment. However, the underlying code architecture, design patterns, and reusable components remain our intellectual property.

Third-Party Assets: Any third-party fonts, icons, stock images, or libraries integrated into your site are licensed according to their respective terms. You are responsible for compliance with those licenses.

Trademarks: You may not use the Lead Generation Web Development name, logo, or trademarks without our prior written consent.

No Guaranteed Results: While we optimize your website for search engines and lead conversion, we cannot guarantee specific rankings, traffic levels, or lead volume. SEO results depend on many factors beyond our control, including search engine algorithms, competitor activity, and market conditions.

Limitation of Damages: To the maximum extent permitted by law, Lead Generation Web Development shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or lost data, even if advised of the possibility of such damages.

Maximum Liability Cap: Our total liability to you for any claim arising out of or related to these Terms or the Services shall not exceed the total amount you paid to us in the 12 months preceding the claim.

Client Responsibility: You are responsible for backing up your data, maintaining security practices, and monitoring your website's performance. We recommend regular security audits and data backups independent of our services.

Pricing: All pricing is provided in U.S. dollars unless otherwise specified. Pricing is subject to change with 30 days' written notice.

Payment Schedule: Payment terms are outlined in your project proposal or service agreement. Typically, we require a deposit upon project initiation and final payment upon delivery or as specified in your contract.

Late Payment: Invoices are due within 30 days of issuance unless otherwise agreed. Late payments may incur a fee of 1.5% per month or the maximum allowed by law, whichever is less.

Accepted Payment Methods: We accept credit cards, bank transfers, and other methods as specified in your invoice. Payment processing fees, if applicable, are the responsibility of the Client.

Refunds: Refunds are generally not available for completed work. Partial refunds may be considered only for incomplete or unsatisfactory deliverables, subject to our review and approval.

Additional Costs: Any work beyond the scope outlined in your agreement may result in additional charges. We will notify you in advance of any scope changes or additional fees.

Termination by Client: You may terminate our Services with 30 days' written notice. However, you remain responsible for all fees incurred up to the termination date and any costs associated with transitioning your website or services.

Termination by Company: We reserve the right to terminate Services if: (a) you violate these Terms or applicable law; (b) you fail to pay invoices within 60 days of issuance; (c) your business engages in illegal or unethical practices; or (d) you breach confidentiality or intellectual property obligations.

Effect of Termination: Upon termination, we will: (a) cease providing Services; (b) return or delete your data as requested, subject to legal retention requirements; and (c) cooperate with the transition to another provider, though you may incur additional transition fees.

Survival: Sections regarding payment, intellectual property, limitation of liability, and confidentiality shall survive termination indefinitely.

Informal Resolution: In the event of a dispute, both parties agree to attempt informal resolution through good-faith negotiation within 30 days of the dispute arising.

Mediation: If informal resolution fails, the parties agree to submit the dispute to non-binding mediation before pursuing legal action. The cost of mediation shall be split equally between the parties.

Governing Law: These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

Jurisdiction: Any legal action or proceeding arising out of these Terms shall be brought exclusively in the state or federal courts located in Norfolk, Virginia, and both parties consent to the jurisdiction and venue of such courts.

Arbitration Alternative: Either party may elect binding arbitration instead of litigation, to be conducted in accordance with the American Arbitration Association (AAA) rules.

Mutual Confidentiality: Both parties agree to maintain the confidentiality of proprietary information, business strategies, pricing, and technical details shared during the engagement.

Permitted Disclosures: We may disclose your information: (a) to our employees and contractors who need access to perform Services; (b) as required by law or legal process; (c) to protect our legal rights; or (d) with your prior written consent.

Portfolio Use: With your permission, we may use your project as a case study or portfolio example (with or without identifying information) for marketing and business development purposes.

SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." LEAD GENERATION WEB DEVELOPMENT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that Services will be uninterrupted, error-free, or free from viruses or malicious code. Your use of our Services is at your own risk.

You agree to indemnify, defend, and hold harmless Lead Generation Web Development, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from: (a) your use of our Services; (b) your violation of these Terms; (c) your violation of applicable law; or (d) your infringement of third-party intellectual property rights.

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our Services following the posting of revised Terms constitutes your acceptance of the changes. We recommend reviewing these Terms periodically.

These Terms, along with any project proposal, service agreement, or statement of work, constitute the entire agreement between you and Lead Generation Web Development regarding the Services. Any prior agreements, understandings, or negotiations are superseded by these Terms.

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, or if not possible, severed. The remaining provisions shall remain in full force and effect.

For questions about these Terms of Service, please contact us: